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About Trailfinders

Trailfinders Peace of Mind Policy

With Trailfinders' Peace of Mind policy, if you book a package and within 7 days of departure there is Dfa advice against travel or compulsory quarantine* at either end you will be given these three options:

1. Travel as booked.
2. Change to new dates or new destination.
3. Cancel and we will process a full refund immediately.
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Booking a holiday with Trailfinders offers the ultimate flexibility. In addition to our Peace of Mind Policy, we have never passed on any surcharges imposed by our suppliers – the price you see is the price you pay.

Furthermore, if you select option 3 and decide to cancel your travels, we will ensure your refund is processed immediately**. Trailfinders long-standing Trust Account (as below) means all your money is safeguarded in trust until after you return from your holiday, enabling us to offer our valued Clients an immediate refund, while we claim the money back from other parties such as airlines, hotels etc.

* Quarantine that is confirmed due to government restrictions pre-departure.
**As soon as the refund you are due has been calculated, you will be reimbursed immediately.

Trust Trailfinders - no one looks after you, your holiday or your money better


Trailfinders Trust Account:



We are unique among the travel industry, as ALL your money is safely stored in trust until you come home from your holiday. Any pre-payments that must be made, are paid out of our own reserves and your money is not used for the day to day running of the company.

Speak to a Travel Expert

We believe booking online is no substitute for one-on-one service. Between them our expert travel consultants have travelled to over 96% of the world's countries. As a result the service and advice they offer is second to none.

Our travel centres are currently closed
Our phone lines are open at the following times:-

Monday to Friday: 8am - 8pm (UK) : 9am-7pm (ROI)
Saturday & Bank Holidays: 9am - 6pm
Sunday: 10am - 6pm

For individual opening times please check your local travel centre

Submit an Enquiry

Request a call back from a Travel Expert at a time that suits you.


Order a brochure
The Middle East Africa New Zealand and the Pacific South and Central America South East Asia Australia India and Sri Lanka USA Islands of the Caribbean

For inspiration on how to include any of these destinations in your next holiday order your Trailfinders brochure

Your travel plans on the go

Viewtrail phone example
  • View your up-to-date travel plans
  • Book online & manage your account
  • Flight details including baggage & seating
  • Update your contact information
  • Check visa & travel health requirements
  • Access to E-Vouchers
  • Trip Hub
Watch ViewTrail in Action viewtrail
ViewTrail - Your travel plans on the go

Additional Features in the App:

  • 365/24/7 emergency contact quick links
  • Location related features
  • Offline access to your travel plans
Order a Brochure

Our full range of 2024 - brochures and the latest edition of the Trailfinder magazine are out now - get ahead of the rest and start planning your next escape.

Order Now
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