There are many reasons to book with us but here’s our favourite 27
1. The Best Travel Company
Readers of WHICH? named us Best Travel Company, also awarding us a maximum of 5 stars for Customer service.
2. Unrivalled Care and Protection
Trailfinders is licensed by the Irish Aviation Authority (TA 0542) which legally binds us to protect your funds in the event of an airline’s financial collapse. Book all of your arrangements with Trailfinders as part of an inclusive package and you also benefit from the comprehensive protection offered by the European Package Regulations – not available if you book your elements separately. All offered Free of Charge with TF.
4. The Travel Experts
We have over 1,000 well travelled and highly trained Travel Consultants. Typically they are University graduates with 7½ years’ experience of helping plan clients’ travels; in that time they will have put together over 20,000 diverse travel plans across the globe.
To meet some of our experts, click here.
5. Training & Development
Our in house training is second to none and respected throughout the industry, with intensive classroom training supported by ongoing support and development.
6. Faster than the Internet
Typically each consultant spends in excess of 2,000 hours a year booking travel. With the benefit of countless in-house applications, available only to TF, their expertise, fluency and skill make them the fastest booking engines around.
7. Specialist Teams
Our most experienced consultants join our specialist teams; professionals who provide an extra level of expertise and planning. Cruise, Private Touring, Honeymoons, Groups and Corporate Travel to name but a few.
8. Speed & Convenience
Calls are answered on average in under 10 seconds and our client recognition software identifies you instantly, meaning you can get straight to the point without needless repetition. The whole process is surprisingly quick and more convenient than any alternative means.
9. Easy Ways to Pay
In travel centres, over the phone and with online banking at anytime.
10. Donations to Charity
Since 1995 Trailfinders has donated over €80 Million to charity, the majority mainly for the benefit of medical research
11. Value for Money
Comparing prices in travel presents unusual complexity. We undertake that responsibility and consider every element of your holiday to ensure you receive the best value for money.
12. The Original Flight Specialists
Our consultants are trained to think outside of the box to find you the best fare available and most convenient flight comparing all the world’s leading airlines in real time. Almost impossible to replicate online and certainly a quicker and more pleasant experience.
13. Tailormade Travel Worldwide
We organise travel across the globe and our 16 brochures are packed full of inspiration and holiday ideas, produced by the best product team in the industry.
14. Reliable Partners
Trailfinders has over many years identified the operators who deliver the best possible experiences for our clients. As a client of TF you can expect that extra recognition as they value our business.
15. View Your Travel Plans Anytime, Anywhere
TF has developed Viewtrail, a unique, online app to give you real time access to your travel plans 365/24/7, wherever you are in the world.
16. The Gift of Travel
TF Gift cards are perfect as presents for friends and family or make ideal prizes for company incentives. Order online, by phone or in travel centres.
17. Time to Make up Your Mind
TF is often able to give you time to consider your options and change your plans before committing, without paying a cent. Something not commonly available when going it alone on the internet.
18. On Hand until You are Safely Home
Whenever you are travelling we are on hand to help, fire us a quick question through Viewtrail or if you need urgent assistance we have a dedicated team on-hand 365/24/7. Should something go wrong our Client Support team provides you with a prompt and understanding reaction.
19. No Hidden Extras
Unlike other travel companies, we don’t rely on drip pricing, charging extra for the use of credit cards or unwanted hidden extras, nor do we charge you a premium rate telephone number to call us.
20. We Remain Calm in a Crisis
When events beyond our control affect your travel arrangements, we have a dedicated team who will work swiftly to contact you to assist with re arrangements – often enough before you’re even aware there’s a problem.
21. The Ultimate Honeymoon Wishlist
When finances are stretched, it’s comforting to know there is a convenient way to give your friends & family the chance to help make your honeymoon dreams come true. Call us or visit one of our Travel Centres and we’ll get you started with a €100 contribution.
22. TF Insurance, Trusted since 1970
There are few things you need to be able to trust more than an Insurance policy. Impossible to judge the value and quality until needed and then too late if it falls short. We offer annual and single trip cover that has stood the test of time.
23. Frequent Flyer & Hotel Loyalty Programmes
Let us know your membership details and your benefits and accruals will normally be protected when booking through Trailfinders.
24. We Love to Travel
Consultants are actively encouraged to gain first-hand experience. Each year we typically send over 300 staff away on Educational visits and training Academies to enhance their knowledge. We share this feedback through our own internal review site ‘Inside track’.
25. State of the Art Technology
Our core reservation system has been developed in-house and is rich in applications unique to TF. This enables us to give the best advice and manage every detail of your travel plans to perfection.
26. Local Travel Centres
You can pop in for a chat 7 days a week at any of our conveniently located travel centres.
27. Passport & Visa advice
Our in house Visa team supplies the most up to date information on passport and visas. Our team can obtain Visas on your behalf and you receive €20 off the service fee if you have booked your travel with us.
28. Expert Travel Health Advice
You’ll receive comprehensive health advice for your travels, overseen by our in house Doctor. Our travel clinic is located in Kensington and you receive discounted rates if you have booked your travel with us.
Work for Trailfinders
homeBook a Travel Centre Appointment
screen_shareBook a Virtual Appointment
Speak to a Travel Expert
We believe booking online is no substitute for one-on-one service. Between them our expert travel consultants have travelled to over 96% of the world's countries. As a result the service and advice they offer is second to none.
Your travel plans on the go
- View your up-to-date travel plans
- Book online & manage your account
- Flight details including baggage & seating
- Update your contact information
- Check visa & travel health requirements
- Access to E-Vouchers
- Trip Hub